Terms and Conditions
Our
terms and conditions are designed to ensure that your dog
receives the maximum possible due care and attention whilst
accessing our services:
- Fleur's Happy Hounds will provide a caring and kind service
to you and your dog.
- Fleur's Happy Hounds recommends that all dogs taken out of
the home environment are vaccinated and up to date with wormers,
flea and tick treatments.
- Fleur's Happy Hounds would appreciate being informed if your
dog is being treated for any medical condition.
- Fleur's Happy Hounds request that all dogs have an appropriate
collar with a tag bearing the owners, surname, address
and telephone number as stated in Dog Law, an addition tag
will
be attached
for walks and 1-2-1 training with Fleur's Happy Hounds
contact details.
- Fleur's Happy Hounds will NOT exercise a dog off lead unless
a consent form is signed and this is also at our discretion.
- Fleur's Happy Hounds is covered by Public Liability Insurance
and Professional Indemnity. However, any accident,
incident or pet loss should be claimed through the owners
own
dog insurance or at their expense. You can be assured
that
every attempt
will
be made to prevent anything happening to your dog in
our care.
- Fleur's Happy Hounds will contact the owner in the
first instance in an emergency, or another family
member or
trusted friend
if the owner is not contactable. If veterinary care
is required your dog will be taken to your local
vet, or
the closest
vet if deemed necessary. All vet costs will be at
the expense of
the owner and Fleur's Happy Hounds will require full
reimbursement.
- Fleur's Happy Hounds will keep all information given
on our forms as confidential and in line with the
Data Protection
Law.
- Fleur's Happy Hounds will keep all keys in a secure
locked safe and separate from confidential information.
- Fleur's Happy Hounds will arrange for a consultation
visit before any service commences.
- Fleur's Happy Hounds requires a disclaimer
and information sheet completed by the dog
owner.
- Fleurs Happy Hounds requires at least 24hr
notice of cancellation of a service, or
this will incur
a full
charge.
- Fleur's Happy Hounds reserve the right
to change or amend the Terms and Conditions
at any time.
- Fleur's Happy Hounds reserve the rights
to cancel/decline/terminate a service
due to
any circumstance.
- Fleur's Happy Hounds requires payment
by either cheque or cash immediately
after
a one off
training service,
or weekly/monthly
for a continuing service.
- Fleur's Happy Hounds will provide
dog appropriate treats for your
dog, please
advise of any
food intolerances.
- Fleur's Happy Hounds will NOT be
liable if any pet escapes due
to a faulty
collar, lead
or harness
or
gardens/fences
in disrepair
on the owner's premises.
Fleur's Happy Hounds will meet the following guidelines and regulations;
• Animal Welfare Act, Duty to Care Policy
• Control
of Dogs Act (1992)
• Countryside
Access Code
• Dangerous
Dogs Act 1991
• Dogs
(Fouling of Land) Act (2003) - poop bags supplied.
Follow
this link -
For Fleur's Happy Hounds Client Consent Form (.pdf)
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